1. Information We Collect
We collect personal data that you voluntarily provide to us when registering for services, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us.
- Identity Data: Name, email address, telephone number.
- Education Data: Academic records, transcripts, qualifications, English test scores.
- Sensitive Data: Copies of passports, financial statements (used solely for university application and visa purposes).
2. Use of Your Information
We use your personal information only for the following purposes:
- To facilitate the creation and submission of your university applications.
- To provide tailored guidance and consultation regarding study abroad options.
- To process and manage your visa assistance requests.
3. Compliance with POPIA (South Africa)
As a South African entity processing the personal information of Data Subjects (students/applicants), MyStudy Alliance commits to upholding the principles of the Protection of Personal Information Act (POPIA), Act No. 4 of 2013.
We ensure that:
- Processing is lawful and reasonable, requiring your explicit consent (where necessary).
- Information is collected for a specific, explicitly defined, and lawful purpose (university application).
- Data security safeguards are in place to prevent loss, damage, or unauthorised access to your information.
- You have the right to request access to or correction or deletion of your personal information.
4. Sharing Your Information
We only share your information with the following parties necessary to provide our services:
- Our Partner Universities (for admission processing).
- Relevant Visa and Immigration Authorities (for application processing).
We do not sell your personal information to third parties for marketing purposes.
5. Data Retention
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, including retaining data to comply with our legal obligations.